
Archives: Segments
Can de-escalation strategies help angry customers stay calm?
Staff at restaurants, shops, airlines, faced much more anger during the pandemic. Many organizations offer de-escalation training. But does it work?
1 year ago
Listen 9:00Rage rooms invite people to ‘engage’ with their anger, but do they actually work?
‘Rage’ rooms have become a popular catharsis for people desperate to release pent up anger, but some psychologists are cautious about the hype.
1 year ago
Listen 8:42Dating apps have a ‘gold mine’ of data on attraction, but does it lead to better matches?
Three in 10 U.S. adults have used a dating app, so what have researchers learned about human interaction, relationships and attraction from all of that data?
1 year ago
Listen 10:55Cracking the code of animal attraction is more than pretty feathers or mood lighting
Zoo curators often go the extra mile to make creatures feel at home under human care. But recreating romance in captivity still involves a lot of guesswork.
1 year ago
Listen 8:03How U.S. health care providers deal with hundreds of data breaches every year
Cyberattacks on health care providers in the U.S. have gone up steadily over the last decade, exposing the personal health data of millions of patients.
1 year ago
Listen 8:44How medical records and data sharing agreements bridge gaps in health care and homelessness services
Many people who serve the homeless have no access to any medical information about their clients, and it can be a big issue.
1 year ago
Listen 6:39Facebook, a computing pioneer, a secret government program, and a strange coincidence
How one man’s quest to remember everything helped usher in a new era.
1 year ago
Listen 8:54How external researchers struggle to understand the ‘black box’ of Facebook
Facebook, like other social media companies, control all their data, so researchers either work with Facebook to access what data they can, or struggle on the outside.
1 year ago
Listen 10:15Democracy in the metaverse: What can we learn from Second Life?
Early metaverse pioneers on lessons learned using a 3D virtual platform.
1 year ago
Listen 16:19Why archaeologists study virtual worlds from video games
There’s a growing field of academic study where archaeologists study virtual worlds, or work with game developers to recreate historical sites.
1 year ago
Listen 12:11New organ donation technique challenges line between life and death
A new organ donation technique can recover more organs from each donor, and organs that are less likely to fail. But some doctors say it’s unethical.
1 year ago
Listen 10:02Why don't doctors screen patients for smell loss? Researchers tell us why
Screenings are a big part of preventative health care, but getting the medical profession to accept a new screening into practice is challenging.
1 year ago
Listen 8:04Philadelphia hospital turns to simpler screening for colon cancer to increase access
To get more people screened for colorectal cancer, Philadelphia doctors at Temple University turn to stool-based take home tests.
1 year ago
Listen 7:49Navigating language and cultural barriers to access health care
Although efforts have been made to break down language barriers, many Latino immigrant families rely on younger generations for translation and interpretation.
1 year ago
Listen 17:03A family in Wilmington, Delaware, faced a looming deadline to get their son a new gene therapy treatment for Duchenne muscular dystrophy.
1 year ago
Listen 8:27