The Philadelphia Housing Authority launched a new and improved website featuring a customer-focused and user-friendly redesign. It also includes valuable, up-to-date information for applicants, residents, and the public.
“The new website is very much in line with our efforts to make PHA a more transparent organization,” said PHA Administrative Receiver Michael Kelly. “It will serve as a great resource for people interested in learning more about PHA and what we do. We’re committed to improving our communications tools and making information available to everyone.”
One of the new features is an interactive map of Philadelphia which shows the locations of PHA developments. Applicants will be able to search by type of development, number of bedrooms and availability of accessible units to find the site that best fits their family’s needs.
Interested individuals can also submit an application for public housing, update their information on the waiting list, and track their status online. Each page features a button that links to the Apply for Housing page.
For current residents, the website offers a wealth of information regarding resident services and training opportunities to improve their quality of life.
“We know that a lot of our residents are technologically savvy. The website will allow us to promote resident programs and events in a timely manner,” said Kelly. “I strongly encourage all PHA residents to go online and see what we have to offer.”
The website was also designed with other visitors in mind such as Housing Choice Voucher landlords, vendors, and job seekers.