How effective is diversity training?

Guests: Oscar Holmes, Heath Fogg Davis,

The cosmetic chain Sephora closed their stores a few weeks ago for an hour-long inclusion workshop after a racial profiling incident at one of their locations. Last year, Starbucks shut its doors for a day of implicit bias training after an incident in one of their Philadelphia locations. Many companies these days require diversity training — chances are you’ve sat though one or two workshops yourself over the years. But how effective is diversity training? Can an hour workshop actually change someone’s beliefs and attitudes towards others? How do we make work more inclusive towards people of color, women, LGTBQ people, or people with disabilities? Our guests are OSCAR HOLMES, associate professor of management at Rutgers University School of Business, Camden,  HEATH FOGG DAVIS, director of Temple University’s Gender, Sexuality, and Women’s Studies Program, and STEPHANIE CREARY, assistant professor of management at the Wharton School of the University of Pennsylvania.