CHOP offers families urgent care video visits during COVID-19 pandemic

A patient room at CHOP

A patient room at CHOP is pictured in this file photo. (Children's Hospital of Philadelphia)

This article originally appeared in the Philadelphia Business Journal.


Children’s Hospital of Philadelphia has started offering urgent care video visits for families who, during the COVID-19 pandemic, want to seek care and advice of a CHOP pediatrician directly from their home.

The CHOP urgent care video visits are available for any pediatric patients up to the age of 21 who live in Pennsylvania, New Jersey, Delaware and New York. The child does not need to be a current CHOP patient.

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“During this unprecedented time, we launched video visits to provide healthcare advice and peace of mind to families directly from their homes, without them having to make a trip to our urgent care locations or delay important medical care,” said Elizabeth Younkins, vice president of the CHOP Care Network. “Through telehealth, we are able to care safely and effectively for both new and existing patients residing here in the Philadelphia area and beyond.”

The video visits are geared for non-emergency and non-life-threatening conditions such as rashes, fever, seasonal allergies, sore throats, sprains and strains, eye problems, or bites and stings. They can also be used to determine the need for COVID-19 testing.

As part of CHOP’s urgent care video visit service, CHOP Urgent Care sites are offering drive-thru/curbside service for tests or labs that are ordered by the CHOP Urgent Care provider during a video visit.

CHOP operates urgent care centers in King of Prussia, Chalfont, Haverford and Glen Mills.

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