The Fate of Retail Shopping, Improving the Philly Airport
Do you still shop in-store? Or, are you constantly getting packages? We'll talk about the future of brick and mortar. Plus, plans for improvement at PHL International Airport.
Listen 44:23
If you find yourself ordering online more these days, there are quite a few reasons. Shopping in stores isn’t as fun as it used to be. Too few employees, too many anti-theft measures and annoying self-service lanes are just a few inconveniences keeping people at home. Amanda Mull, staff writer at The Atlantic, joins us to discuss the future of brick-and-mortar retail.
Philadelphia International Airport recently ranked at the bottom for customer satisfaction — for the third year in a row. People complain about terminal facilities, airport arrival and departure, TSA, food and more. Atif Saeed, Philadelphia International Airport’s new CEO, joins us to talk about his plans for improvement.
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