Activation Assistance and FAQ

PBS shows available on WHYY Passport

Activation assistance

To start watching WHYY Passport, you will first need to create a login. You should have received an activation email from WHYY when you first made your donation. Simply click the link in that email to create your user profile. Use the login information you created to watch your favorite programs on the PBS Video app on the following devices or online at WHYY.org/video.

If you cannot locate your activation email, try using the Member Lookup Tool. If it doesn’t work the first time, enter any alternate email addresses you have that you may have used to make your donation.

If you already have your activation token (four words connected by hyphens), enter it here.

If this is not helpful to you, please email memberservices@whyy.org or call us (215) 351-0511.


Troubleshooting your device

Need more help or having issues accessing WHYY Passport? Select your device from the list below:

iPad and iPhone

Android

Roku

Amazon Fire TV

Apple TV

Chromecast

Samsung Smart TV


Get the free PBS Video app and watch your favorite programs. Many programs are available to stream for free for two weeks after they air on WHYY-TV.

WHYY Passport compass logo. Look for the videos with the blue Passport symbol, those videos are only available to users who are registered for WHYY Passport.

Donate to become a WHYY Member and get WHYY Passport.


I need more information: WHYY Passport FAQs

WHYY and PBS shows available on WHYY Passport

Have more questions? Need after-hours help? Call the Passport Support line at 1-844-912-1644 or visit help.pbs.org/support/home.

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Together we can reach 100% of WHYY’s fiscal year goal