Activation Assistance and FAQ
To start watching WHYY Passport, you will first need to create a login. You should have received an activation email from WHYY when you first made your donation. Simply click the link in that email to create your user profile. Use the login information you created to watch your favorite programs on the PBS Video app on the following devices or online at WHYY.org/video.
If you cannot locate your activation email, try using the Member Lookup Tool. If it doesn’t work the first time, enter any alternate email addresses you have that you may have used to make your donation.
If you already have your activation token (four words connected by hyphens), enter it here.
If this is not helpful to you, please email firstname.lastname@example.org or call us (215) 351-0511.
Troubleshooting your device
Need more help or having issues accessing WHYY Passport? Select your device from the list below:
iPad and iPhone
Amazon Fire TV
Samsung Smart TV
Get the free PBS Video app and watch your favorite programs. Many programs are available to stream for free for two weeks after they air on WHYY-TV.
Look for the videos with the blue Passport symbol, those videos are only available to users who are registered for WHYY Passport.
Donate to become a WHYY Member and get WHYY Passport.
I need more information: WHYY Passport FAQs
What is WHYY Passport?
What kind of content can people find on WHYY Passport?
How can viewers find content that’s available on WHYY Passport?
Who qualifies for WHYY Passport?
Is WHYY Passport a service or subscription that people can purchase?
Does WHYY Passport mean there will be no more free streaming on PBS.org or on the WHYY website?
Doesn’t having a subset of content only for Members go against what PBS and WHYY stand for?
I’m not seeing my favorite PBS show in WHYY Passport. Why not?
Will PBS Kids content be available via WHYY Passport?
PBS Passport FAQs