As Verizon strike continues, management pitches in
The strike by thousands of Verizon workers along the Eastern Seaboard from Massachusetts to Virginia continued for a fourth day.
Verizon spokesman Lee Gierczynski said Thursday managers are providing repair and call center support to serve customers.
“At this point customers may encounter some longer hold times and slightly longer waits for repair service,” he said. “It varies from town to town and just exactly how many customers are calling in with issues.”
Verizon says there is not a significant backlog in handling customer requests for repairs. But the union representing striking workers expects delays will increase as the strike continues.
Talks to resolve the contract dispute are ongoing, but there’s no indication just how long the strike might last.
About 45,000 Verizon landline workers went on strike Sunday.
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