114 new enrollees wait more than two months for appointment at Philly VA

The Department of Veterans Affairs has found that, in Pennsylvania, the Philadelphia facility has the most new enrollees waiting 60 days or more for an appointment.

Tthe Philadelphia VA had 1,141 new enrollees wait more than 60 days for an appointment, while Pittsburgh had 443, according to the audit released Monday.

At the Wilkes-Barre, Coatesville and Erie VA, 99 percent of all appointments were scheduled in under 30 days, compared with 98 percent at the Pittsburgh VA and 94 percent at the Philadelphia VA.

The audit found that several VA centers in Pennsylvania, including Philadelphia and Pittsburgh, will require additional review and further actions.

Nationally 13 percent of VA schedulers reported supervisors telling them to falsify appointment dates to make waiting times appear shorter.

Want a digest of WHYY’s programs, events & stories? Sign up for our weekly newsletter.

It will take 126,000 members this year for great news and programs to thrive. Help us get to 100% of the goal.