What’s the one thing you would ask SEPTA to change?

    The American Public Transportation Association named SEPTA the best transit agency in North America. Not convinced? What would you ask SEPTA to fix, improve or change?


    Last week, the American Public Transportation Association named SEPTA the best transit agency in North America, citing the agency’s efforts at improving customer service and increasing sustainability.

    You can agree or disagree that SEPTA is “the best.” It doesn’t matter. It’s what we have, for better or worse. But with the transit agency in the spotlight, now’s the best time to get some attention.

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    If there’s something you don’t like about SEPTA, let’s hear it. If you had SEPTA General Manager Joseph Casey sitting at your kitchen table right now, and you had 45 seconds of his time, what is the one thing you would beg him to fix, improve or otherwise change?

    Tell us in the comments below.

    How do you use public transportation in the Philadelphia region? What needs do you see not being met?

    When The Feed reported the APTA kudos last week, several readers wrote in with suggestions. 

    One reader, Bob Schmidt, asked for electronic fare collection. “PATCO makes it work, but not SEPTA,” Schmidt wrote.

    NJKurtz brought up accessibility for bicyclists and passengers who use wheelchairs. He also mentioned cleanliness.

    “The Broad Street line has paint peeling from the roof and walls, and water dripping from the ceiling. Floors are often wet and slippery, with no signage indicating so. Passengers are often smoking at platforms, and security is often not present,” NJKurtz wrote.

    Dr. R. Masciantonio listed several items, among them converting bus routes 23 and 60 back to trolley operation, extending the subway surface lines to Columbus Blvd., and bringing back the trackless trolleys on the South Philadelphia bus lines 79 and 29.

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