Reading emotions in(to) emails

    Do you get annoyed at your co-worker’s endless use of “smiley faces” or emoticons in emails?

    Do you worry incessantly why your boss sent a terse, two-letter “OK” reply to your well thought-out message? It’s hard to convey emotions in emails, and psychologists are studying how we try. In their weekly conversation, WHYY’s Behavioral Health reporter Maiken Scott spoke to psychologist Dan Gottlieb about emotions and email:

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