A new cable franchise agreement between Comcast Corp. and the city of Philadelphia has been introduced in City Council.
At the moment, it’s more of a framework than a detailed plan.
After two years of negotiations, Councilman Bobby Henon introduced the bill for an updated franchise agreement.
He said he hopes it addresses concerns raised by customers angry over the cable company’s service.
“Having a plan for its customer service moving forward. Getting everyone on line as much as possible — every citizen of Philadelphia including our seniors and veterans.”
Henon says the 15-year agreement is not a “done deal,” and the public will have a chance to comment. And the city and Comcast anticipate adding some amendments before it’s final.
“The process of gathering the information and updating from our constituents into a public hearing process is not complete,” he said. “Council still has to hear and see and read the agreement so the process continues.”
A hearing is scheduled for Nov. 12.