Live: Day 4 of Public Impeachment Hearings

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    Understanding the art of listening

    We listen to people talk all day long, but do we really hear what they are saying? Tuning out has become easier and more tempting with modern technology. Who hasn’t been at a dinner where everybody is busy checking emails, facebooking, or text messaging?

    What does being a good listener really mean, and can you learn it?

    WHYY’s Behavioral Health reporter Maiken Scott spoke with psychologist Dan Gottlieb:

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