Philadelphia asks for help verifying FIOS availability

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A Verizon tech installs a new Verizon Fios fiber optic data system (Mark Von Holden/AP Images for Verizon)

A Verizon tech installs a new Verizon Fios fiber optic data system (Mark Von Holden/AP Images for Verizon)

The city of Philadelphia wants help from the public to verify that Verizon has fully deployed its FIOS broadband network.  

Philadelphia Chief Innovation Officer Charles Brennan says if someone has been denied FIOS Service they should report it to the city as part of the process of verifying that Verizon has completely wired the city for TV and broadband Internet.

“The date of completion of the network was February 26, 2016, now under the terms of the agreement they have to have covered 100 percent of the city except for the exceptions.”

The exceptions are multi-family buildings and places where Verizon has not received construction permits.  

“Verizon is claiming the city has not been prompt in turning around permits for excavation or micro-trenching or things like that.”

If you want to file a complaint, go to http://www.phila.gov/cablefranchises/Pages/default.aspx

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