The digital TV transition happened 6 weeks ago, but some people are still having problems receiving signals.
Today is the last day the public can go online and request free vouchers from the government for digital television conversion boxes. The digital TV transition happened 6 weeks ago, but some people are still having problems receiving signals. But help will be available even after the vouchers are not.
The Federal Communications Commission is subsidizing local companies to install digital conversion boxes. Households are entitled to one free visit to help arrange antennas and program boxes. The deadline to request the service has been extended to August 31.
Hundreds of people immediately requested help after June 12. But since then channel 6 quadrupled its power to fix reception problems. Tammy Camper works for one local servicing company. She says those people are entitled to second visit.
Camper: Even though it got fixed, many many people – especially seniors citizens – that still did not know how to do a scan, or take apart the antenna. There were times a technician had to go on a roof. They would still have to come back and redo that.
Camper says they have serviced 3500 homes so far.