Funeral directors as part of the solution
Philadelphia has long struggled to get control of its tangled title problem, in part because many residents without clear legal rights to their home can’t afford to hire a lawyer. According to the Pew study, the average cost of resolving a tangled title is $9,200. But advocates also say there is a real lack of awareness, prompting Gilmore Richardson to tap the death care industry for help spreading the word.
Philadelphia has more than 180 independently-owned funeral homes, according to state data.
Terry Funeral Home in West Philadelphia is one of them. President and CEO Gregory Burrell, who bought the 82-year-old business more than two decades ago, said he supports the legislation.
“We, as funeral directors, need to do a better job of educating consumers,” said Burrel, whose funeral home performs an average of 300 services a year.
Burrell said the measure will be particularly helpful for people who are pre-arranging their funeral, as well as for family members who are coming in from out of town for a service and want to handle as much funeral-related business as they can before traveling home.
“The families don’t know and then they don’t try and research this prior to it,” said Burrell of tangled titles. “They wait right until the death occurs and then all of these issues come up at one time. And so everybody is struggling to figure out what to do, when to do it, and how to do it.”
Cynthia Johnson-Reid, who runs Emmanuel Johnson Funeral Home in Mt. Airy, doesn’t take issue with having to hand out information about avoiding a tangled title. She’s not as sold on the death certificate requirement.
Under the bill, the death certificate must be provided no later than five days after the funeral or crematory. The provision can be satisfied by mailing the certificate to the last known address of each survivor.
Pennsylvania law requires that a death certificate be filed with the state within four days of the death and before final disposition.
Johnson-Reid said it’s not uncommon for copies of a death certificate to be sent to survivors sometimes after a service because there was a “hiccup” in getting it approved by the state, which then makes it available for funeral homes to download online for a $20 fee.
“A lot of times we have to wait on other areas to actually get the death certificate completed. We may have to wait on the hospital. We may have to wait on the doctor or the medical examiner,” said Johnson-Reid. “A third party is always involved.”
The bill, which has support from the Kenney administration, will take full effect one the information sheet is publicly available on the Department of Records’ website.
The measure comes as Philadelphia prepares to spend $7.9 million on resolving tangled titles and deeds through the Neighborhood Preservation Initiative. The total will be spent over four years, more than tripling the average amount the city typically spends annually on the issue.
The money will be divided among a group of legal aid organizations that work with residents who have tangled titles.