In Mississippi, Luzern “Sonny” Dillon and employees at his two funeral homes worked for months to fulfill COVID safety protocols, restricting gatherings. But Dillon, a widely known former councilman, continued his routine of spending time in the community, engaging people in conversation.
“People would be like, ‘You know, Mr. Sonny,’ and they’d just begin to talk and share things with him. It was just like a given,” his wife, Georgia Dillon, said.
In one of those conversations, early this year, a restaurant manager confided to Dillon that he’d lost three family members to COVID in a matter of weeks. The mortician extended his condolences, reassuring the man that, contrary to what some people said, the pandemic was very real. Those words proved prescient.
A few weeks later, a funeral home employee tested positive, followed soon after by both of the Dillons.
“Just in case I don’t make it out of here, this is what I want you all to do,” Sonny Dillon told his wife from a hospital bed in March. He died weeks later at 72.
Georgia Dillon, a nurse, had long helped keep financial ledgers for the business. But her husband was the unquestioned consoler-in-chief and she and other family members scrambled to keep the funeral homes, in McComb and Tylertown, running in his absence.
But there was little filling the role that Sonny Dillon occupied beyond the mortuary. In his 20s, he had been one of the first Black candidates elected to local political office. Later, he worked with the daughter of Martin Luther King Jr. to rename a boulevard for the slain civil rights leader. He pushed to get more Black citizens to vote.
Dillon’s civic role fit a pattern common in many African American communities, where morticians have long been prominent, said Suzanne E. Smith, a professor at George Mason University who authored a book about the Black funeral business.
The best known include the Ford family of Memphis, Tennessee, funeral home operators who sent a father and son to Congress. In Detroit, funeral director Charles Diggs Sr. was a state legislator before his son won a seat in Washington and helped found the Congressional Black Caucus.
In cities throughout the South, funeral directors often supplied the limousines for visiting civil rights leaders when they came to rally supporters.
“There’s all this stuff going on in (Black) funeral homes that is not about burying the dead, but servicing the living,” Smith said.
By late this summer, Georgia Dillon was preparing to turn over the business to her daughter and son-in-law. Working together with employees at the funeral homes, the family is determined to maintain the business as Sonny Dillon would have run it.
“We talk and we cry and we try to build each other up. We tell each other we’ve got to keep his legacy going,” she said.
In New York, Gaffney is trying to do much the same, but after years away from the funeral business.
During the first months of the pandemic, Gaffney said she warned her brother, who had some chronic health issues, to isolate himself and let employees at the funeral home care for the bodies of the dead. But that was not his character.
The funeral home, started by the Gaffneys’ parents in the early 1970s, had long served mostly African American families in the city neighborhoods and suburban towns near John F. Kennedy International Airport.
But after the gregarious Jeremiah took over from his father, a staid retired Army officer, he worked to broaden the clientele, speaking French to some families and hiring staff who spoke Spanish and African languages to others.
“In the mortuary business you’ve got to really be in the community,” Mary Gaffney said. “That was his thing. He was grass roots. He never met a stranger.”
While Jeremiah Gaffney ran the family business, Mary Gaffney studied medicine, setting up a practice in Charlotte, North Carolina. After her brother fell ill over the Easter weekend of 2020 and then was diagnosed with COVID, she tried to ensure his care. But his death weeks later, at 65, confronted Mary Gaffney with responsibilities well beyond her expertise.
With deaths soaring, she rented a refrigerated trailer to handle the overload. In the New York City neighborhood a few blocks from the funeral home, COVID has killed more than 500 people, double the citywide average.
“I don’t think it slowed. I think I just sped up,” said Gaffney, who hired a second funeral director, supplementing one already working in New York, to help her coordinate operations from Charlotte. Every other week, Gaffney drove between the cities to take on the responsibilities her brother had left behind.
But she declined offers to sell, feeling that would betray the legacy of her parents and the grandparents who funded its founding. And she has embraced the role her brother once filled as the face of the business, taking calls from grieving families at all hours. Just getting through a year without her brother to tell her what to do feels like crossing a finish line, she said.
“We’re going to see what the future holds,” said Gaffney, who hopes younger family members might eventually seek a place in the business. “Needless to say, it’s been an emotional journey.”