Medicaid backlogs persist as NJ pursues new ways to end them

The state agency responsible for New Jersey’s Medicaid program is continuing the development of a computer-based program aimed at reducing the backlog of applicants.

Speaking Monday at an Assembly budget hearing, acting Human Services Department Commissioner Elizabeth Connolly said she’s awaiting a May analysis of the system from KPMG.

The report will cost $850,000. Xerox is then expected to help develop a new process, known as Consolidated Assistance Support System.

The development comes after the state ended a $118 million contract with Hewlett-Packard last year over missed deadlines. It also comes after Gov. Chris Christie unveiled a plan to overhaul Medicaid, Medicare and Social Security.

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Since Christie expanded Medicaid under the Affordable Care Act, some 400,000 state residents have become insured. But another 7,000 sit on waiting lists.

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