voices in the family

Bedside manner



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April 23, 2012 — These days, medical professionals are increasingly technologically savvy, but how are they when it comes to good old-fashioned bedside manner? Dr. Dan Gottlieb talks with Philadelphia psychologist Mohammadreza Hojat, the pioneer of the Jefferson Scale of Physician Empathy. He worries bedside manner is undervalued as a key to understanding a patient’s inner experience — and writes about ways to increase physician empathy in a recent edition of American Journal of Pharmaceutical Education. Dr. Mohammadreza Hojat is a research professor in the Jefferson Medical College Department of Psychiatry and Human Behavior and the director of Jefferson Longitudinal Study.

Photo credit: AP Images

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