Radio Times

Eric Dezenhall on managing crisis, scandal and reputations in this digital age

November 19, 2014

Guest: Eric Dezenhall

In this digital age, good news and bad news travel fast. For individuals and companies, scandal and controversy can go viral in an instant and can live forever online. ERIC DEZENHALL has spent three decades managing the reputations of people and corporations. In his new book, Glass Jaw, he provides real world advice on how to avoid and respond to crises and minimize the damage that might follow. He’s in the studio with Marty to provide examples and expertise.

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