Archive for June 21st, 2012
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Check-in on the airline industry
June 21
Hour 1 Two new airline customer satisfaction surveys just came out and, surprise, the carriers don’t rank too high. Passengers complained about high ticket prices, the extra fees, oversold flights, and generally bad customer service. This hour, we’ll [...]
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Kids & screen time
June 21
Hour 2 You’ve probably noticed that kids spend a lot of time staring at screens – smart phones, iPads, laptops, TVs. They spend more time with electronic gadgets then they do engaged in any other activity– school, hanging [...]
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Check-in on the airline industry June 21
Hour 1 Two new airline customer satisfaction surveys just came out and, surprise, the carriers don’t rank too high. Passengers complained about high ticket prices, the extra fees, oversold flights, and generally bad customer service. This hour, we’ll [...] -
Kids & screen time June 21
Hour 2 You’ve probably noticed that kids spend a lot of time staring at screens – smart phones, iPads, laptops, TVs. They spend more time with electronic gadgets then they do engaged in any other activity– school, hanging [...]
